U.S. Department of Labor
Health Benefits Advisor for Employers
Determining Compliance with the HIPAA Provisions in Part 7 of ERISA
Compliance with the Certificate of Creditable Coverage Provisions - Written Procedure for Requesting Certificates
Does the plan have a written procedure for individuals to request and receive certificates of creditable coverage?
The plan must have a written procedure for individuals to request and receive certificates of creditable coverage. The written procedure must include all contact information necessary to request a certificate (such as name and phone number or address). See 29 CFR 2590.701-5(a)(4)(ii).
